Help Center - Frequently Asked Questions
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VIP Club
- Click here for the full list of VIP Club Benefits.
Here are just a few of the benefits of joining the VIP Club …- Give VIP Gifts -- the ultimate, most customizable gifts anywhere. Dress your own Teddy Bear, pick your own Virtual Flowers, create a Love Note, or give the hottest Virtual Kisses
- Unlock exclusive VIP-only features in Battles, Match, Owned, Causes, Games, everywhere!
- More Lunch Money! Get DOUBLE or TRIPLE Lunch Money, and Million-Dollar Lunch Money allowances every month
- Get special access to the Mass Sender to send Gold Stars, Autographs, Flirts, Stickers and more to all your friends with a single click and to send friend requests to the people you want to meet
- VIP Badge on your profile
Click here for the full list of VIP Club Benefits - To join the VIP Club, go to http://vip.myyearbook.com/ and select your desired VIP level. You can also visit the VIP Level Comparison page for more detail on what is included with each level of VIP Club membership.
To subscribe, click one of the "Get Access" buttons at the bottom of either page. You can use your credit card or your PayPal account to pay for your subscription. - We started the VIP Club so that we can keep building great new features around meeting new friends and adding fun new games to myYearbook. By offering special VIP privileges and asking you -- our members -- to support myYearbook, we help make sure we always keep our focus squarely on our members. Your VIP purchases -- 100% of them -- go straight into building and supporting myYearbook, and will always be 100% optional.
- To upgrade or downgrade your membership, go to http://vip.myyearbook.com/ and purchase the VIP level you want to switch to.
If you upgrade, your current VIP membership will be canceled, and your new VIP level will take effect immediately.
If you downgrade, your current VIP membership will remain in place for the rest of the month you've already paid for, until 30 days after your last payment was processed. At that time, you will be charged for the lower VIP level, and your VIP level on the site will change. - To cancel your VIP Club membership, go to the VIP Settings page and click "Cancel Membership."
Please note that your VIP subscription will remain in place until the end of the current billing period. - You've come to the right place!
On the right side of any page within this FAQ, including this one, look for the big "Contact Member Services" link. - The Mass Sender is a tab within the Friends section.
- Yes. There are two ways of opting out of receiving items from the Mass Sender. On the Settings page, you can set "Receive Mass Sender Notifications?" to No. Or, you can click the link "Don’t Send Me Mass Sender Notifications" on the Notifications page.
- No!
VIP Club members can send up to 30 VIP Gifts per day FREE, but all members can use Lunch Money to customize and send VIP Gifts for their friends. - VIP Club members get extra Lunch Money for almost every type of Lunch Money earning on myYearbook. The few exceptions are generally areas where one member pays Lunch Money to another member (as in Owned and Battles), or where the VIP Club Lunch Money bonus would introduce an obvious exploit.
- VIP Points have been removed, and now everyone can give VIP Gifts! Instead of costing VIP Points, they now cost Lunch Money -- but VIP Club members can give up to 30 VIP Gifts FREE every day! Click here for more details.
If you had purchased VIP Points and had not spent them yet, they have been converted into Lunch Money at a conversion rate of L$2,000 per 1 VIP point. You can still use those funds to send VIP Gifts, but now you also have the option to buy your friends in Owned, donate to Causes, and more.
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- Go to the Forgot Password page and enter your email address. Your password will be emailed to you.
- Click here for the full list of VIP Club Benefits.
Here are just a few of the benefits of joining the VIP Club …- Give VIP Gifts -- the ultimate, most customizable gifts anywhere. Dress your own Teddy Bear, pick your own Virtual Flowers, create a Love Note, or give the hottest Virtual Kisses
- Unlock exclusive VIP-only features in Battles, Match, Owned, Causes, Games, everywhere!
- More Lunch Money! Get DOUBLE or TRIPLE Lunch Money, and Million-Dollar Lunch Money allowances every month
- Get special access to the Mass Sender to send Gold Stars, Autographs, Flirts, Stickers and more to all your friends with a single click and to send friend requests to the people you want to meet
- VIP Badge on your profile
Click here for the full list of VIP Club Benefits - myYearbook profiles by default are available for other members of the myYearbook community to view. To restrict who can view your profile, click on the Settings link in the upper right-hand corner of the page. Under the "Privacy" tab is the setting "Who can view my profile?" Choose your desired level of privacy, then make sure to click the "Save" button to confirm your selection.
- To edit your profile information, click on the "Edit" link located on the right side of the "Basic" information tab. Here you will be able to update Basic, Personal, Contact, and Professional information.
- There are three ways to turn IM off.
To remove the IM bar entirely, choose one of these two ways:- Visit your homepage and click to turn IM off in the top right corner.
- Choose "Off" for your IM setting on the Settings page.
If you just want to log off temporarily, click to open your buddy list at the bottom right of any myYearbook page. At the top of the buddy list, click your name to change your IM status to Away or Busy, or to sign out of IM entirely. If you sign out, the IM bar will remain at the bottom right corner of the screen for you to sign back on whenever you want. - Attempting to customize the appearance of the profile by adding code to the "Whatever I Want" section can cause this. To fix it, remove any code in the "Whatever I Want" section that is used for altering the appearance of the profile.
- To access your Block List, click on the Settings link in the upper right-hand corner. Under the "Privacy" tab, click the "See which users you have blocked" link. You'll then see a list of everyone you've blocked; each one has a "Remove block" link so that you can unblock them if you choose.
To go directly to your Block list, click here now. - When a photo is suddenly reset to L$1, it means that it hasn't sold in 48 hours and the previous owner has chosen to Cash Out. When this occurs, the price of the picture is reset to L$1 -- which means you can earn more Lunch Money as the price rises again!
- If you have not received Lunch Money after completing a credit card payment, click the "Missing L$?" link found towards the top right of this page
In the overlay that comes up after you click "Missing L$", select the payment method, then give a brief explanation of what happened, and click "Submit." A Member Services Representative will get back to you within one business day.
