Help Center - Frequently Asked Questions
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TV
- myYearbook TV lets you watch full episodes and clips of many of your favorite TV shows -- both current and past -- as well as full-length movies. You can also find people who like the same shows as you! This premium content is available on myYearbook thanks to a partnership with Hulu.com.
- We add new episodes almost every day! Some shows allow their newest episodes to be posted as soon as the day after they originally aired on television, while others aren't posted until as many as 8 days after the original air date. We add new episodes as soon as we receive them, so keep checking back to see what new shows and movies we have!
- Unfortunately, full-length episodes are not made available to myYearbook (via Hulu) for every show on television. We are constantly working to add new networks and shows to the lineup, so keep checking back to see if we've been able to add your favorite. We'll post an announcement on your homepage whenever we add a show we think the majority of our members will be interested in.
- Due to contractual limitations, myYearbook can only display premium TV content to users in certain countries. If you cannot access the TV content, it is likely because you are accessing the site from a country where myYearbook cannot display it. We are working on expanding our reach, and we do apologize that we are currently unable to offer this content to all of our international users.
- The TV shows on your profile are a subset of the shows you've added to "My Shows." To add a show to "My Shows," go to its page and click "Add to My Shows" to the right of the show title.
The first six shows you add will automatically appear on your profile. If you add more than six and want to choose which ones appear on your profile, or if you want to edit the order, go to the "My Shows" tab within TV and click "Edit My Shows."
There you can drag and drop your shows to change the order, or remove shows from "My Shows" entirely. - Go to the "My Shows" tab within TV and click "Edit My Shows." At the top of this page you'll have the option to choose whether to have the most recent episodes of your TV shows autoplay on your profile.
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Top 10 Questions
- Go to the Forgot Password page and enter your email address. Your password will be emailed to you.
- Click here for the full list of VIP Club Benefits.
Here are just a few of the benefits of joining the VIP Club …- Give VIP Gifts -- the ultimate, most customizable gifts anywhere. Dress your own Teddy Bear, pick your own Virtual Flowers, create a Love Note, or give the hottest Virtual Kisses
- Unlock exclusive VIP-only features in Battles, Match, Owned, Causes, Games, everywhere!
- More Lunch Money! Get DOUBLE or TRIPLE Lunch Money, and Million-Dollar Lunch Money allowances every month
- Get special access to the Mass Sender to send Gold Stars, Autographs, Flirts, Stickers and more to all your friends with a single click and to send friend requests to the people you want to meet
- VIP Badge on your profile
Click here for the full list of VIP Club Benefits - myYearbook profiles by default are available for other members of the myYearbook community to view. To restrict who can view your profile, click on the Settings link in the upper right-hand corner of the page. Under the "Privacy" tab is the setting "Who can view my profile?" Choose your desired level of privacy, then make sure to click the "Save" button to confirm your selection.
- To edit your profile information, click on the "Edit" link located on the right side of the "Basic" information tab. Here you will be able to update Basic, Personal, Contact, and Professional information.
- There are three ways to turn IM off.
To remove the IM bar entirely, choose one of these two ways:- Visit your homepage and click to turn IM off in the top right corner.
- Choose "Off" for your IM setting on the Settings page.
If you just want to log off temporarily, click to open your buddy list at the bottom right of any myYearbook page. At the top of the buddy list, click your name to change your IM status to Away or Busy, or to sign out of IM entirely. If you sign out, the IM bar will remain at the bottom right corner of the screen for you to sign back on whenever you want. - Attempting to customize the appearance of the profile by adding code to the "Whatever I Want" section can cause this. To fix it, remove any code in the "Whatever I Want" section that is used for altering the appearance of the profile.
- To access your Block List, click on the Settings link in the upper right-hand corner. Under the "Privacy" tab, click the "See which users you have blocked" link. You'll then see a list of everyone you've blocked; each one has a "Remove block" link so that you can unblock them if you choose.
To go directly to your Block list, click here now. - When a photo is suddenly reset to L$1, it means that it hasn't sold in 48 hours and the previous owner has chosen to Cash Out. When this occurs, the price of the picture is reset to L$1 -- which means you can earn more Lunch Money as the price rises again!
- If you have not received Lunch Money after completing a credit card payment, click the "Missing L$?" link found towards the top right of this page
In the overlay that comes up after you click "Missing L$", select the payment method, then give a brief explanation of what happened, and click "Submit." A Member Services Representative will get back to you within one business day.
