Help Center - Frequently Asked Questions
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myYearbook Toolbar
- Internet Explorer:
In the Windows Start menu, click "All Programs." Within the list of programs that appears, click "myYearbook Toolbar" and then "Uninstall."
Mozilla Firefox:
In Firefox, open the "Tools" menu and click "Add-ons." At the top of the Add-ons window that appears, click "Extensions." Within the list of Extensions will be "myYearbook Toolbar" -- click the "Disable" button to turn it off temporarily or the "Uninstall" button to remove it from your system entirely. - Click here to report a bug. Please be as descriptive as possible in your bug report, including:
- Your operating system (e.g. Windows XP, Mac OS X Snow Leopard, etc.)
- Your browser and version (e.g. Internet Explorer 7, Mozilla Firefox 3, etc.)
- Your operating system (e.g. Windows XP, Mac OS X Snow Leopard, etc.)
- In order to reduce load on your computer, the information displayed in the toolbar updates about every five minutes. If you click the Lunch Money and Messages buttons, however, the information displayed in the windows that appear should be accurate up to the second.
- Yes! Logging into the toolbar will log you into myYearbook, but logging out of myYearbook will not log you out of the toolbar (though you can log out of the toolbar separately by clicking the "Log Out" button). In this way, you can continue to be notified of new messages, friends online, and Lunch Money rewards while you browse other sites, even if you aren't currently logged into myYearbook.
- First, make sure it's been at least three days since you made your purchase, as it can take that long for the transaction to credit your Lunch Money account.
If it has been more than three days and you still haven't received your Lunch Money bonus, click here to report the problem, and a Member Services representative will look into the matter. - Within the toolbar, click the "Log Out" button, then click the "Sign Out" button in the window that appears. The toolbar should now display "Sign in to see your Lunch Money, message alerts, and friends online." Click that to go to the toolbar login page, where you can log into the toolbar with a different account.
- Lunch Money is only awarded for web searches. Searches of Wikipedia, eBay, and Amazon do not award Lunch Money.
Using myYearbook
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Top 10 Questions
- Go to the Forgot Password page and enter your email address. Your password will be emailed to you.
- Ask Me is a fun Chatter game where you can send and receive anonymous questions and learn more about people you're interested in. You can share your answers to Facebook, MySpace, and Twitter and even post a special link to get your friends on other networks to ask you questions!
- There are two key ways to get more questions. First, answer more questions! The more questions you answer, the more often you will show up in Chatter with an "Ask Me Anything" link that lets people send you questions.
Second, post your Ask Me Anything link to your Facebook, MySpace, and Twitter to get your friends and followers on those services to ask you questions! To do this, go to the main Ask Me page and look for the "Want to get more questions?" box. - There are multiple ways to manage your Ask Me experience.
First, you never have to answer a particular question. If you don't like it, delete it.
Second, you can go to your Privacy Settings page and limit who can ask you questions: Everyone, myYearbook members, Friends only, or Nobody. If you choose Nobody, the "Ask Me Anything" box will be removed from your profile entirely. - Click here for the full list of VIP Club Benefits.
Here are just a few of the benefits of joining the VIP Club …- Give VIP Gifts -- the ultimate, most customizable gifts anywhere. Dress your own Teddy Bear, pick your own Virtual Flowers, create a Love Note, or give the hottest Virtual Kisses
- Unlock exclusive VIP-only features in Battles, Match, Owned, Causes, Games, everywhere!
- More Lunch Money! Get DOUBLE or TRIPLE Lunch Money, and Million-Dollar Lunch Money allowances every month
- Get special access to the Mass Sender to send Gold Stars, Autographs, Flirts, Stickers and more to all your friends with a single click and to send friend requests to the people you want to meet
- VIP Badge on your profile
Click here for the full list of VIP Club Benefits - myYearbook profiles by default are available for other members of the myYearbook community to view. To restrict who can view your profile, click on the Settings link in the upper right-hand corner of the page. Under the "Privacy" tab is the setting "Who can view my profile?" Choose your desired level of privacy, then make sure to click the "Save" button to confirm your selection.
- There are three ways to turn IM off.
To remove the IM bar entirely, choose one of these two ways:- Visit your homepage and click to turn IM off in the top right corner.
- Choose "Off" for your IM setting on the Settings page.
If you just want to log off temporarily, click to open your buddy list at the bottom right of any myYearbook page. At the top of the buddy list, click your name to change your IM status to Away or Busy, or to sign out of IM entirely. If you sign out, the IM bar will remain at the bottom right corner of the screen for you to sign back on whenever you want. - To access your Block List, click on the Settings link in the upper right-hand corner. Under the "Privacy" tab, click the "See which users you have blocked" link. You'll then see a list of everyone you've blocked; each one has a "Remove block" link so that you can unblock them if you choose.
To go directly to your Block list, click here now. - If you have not received Lunch Money after completing a credit card payment, please call the telephone number listed next to the charge on your credit card statement.